Refunds and cancellations

WITHDRAWAL, CANCELLATION AND REFUNDS — version 29 October 2026 Consumers: a remotely purchased service generally carries a fourteen-day withdrawal period from contract conclusion, without giving a reason. Payment and tailoring advice do not, by themselves, waive this right. Standard performance starts after this period. To withdraw, use https://pechdescedres.com/en/retractation (“Withdraw from your contract here”), send a clear notice to contact@legoiconsboutique.com or write to EARL PECH DES CEDRES, Saint-Quintin, 82110 Cazes-Mondenard, France. Your notice must identify you and the contract. The online function requires no account or fee. Review your information and select “Confirm withdrawal”. A dated and time-stamped acknowledgement containing your notice is immediately supplied as a downloadable file for you to keep. You can download it again while the confirmation page remains open; no automatic email is promised. Model notice: To EARL PECH DES CEDRES, Saint-Quintin, 82110 Cazes-Mondenard, France, contact@legoiconsboutique.com. I hereby give notice that I withdraw from the contract for the following service: [service]. Ordered on: [date]. Reference: [reference, if available]. Consumer’s name: [full name]. Consumer’s address: [address]. Date: [date]. Consumer’s signature, for paper notices only: [signature]. Following a valid withdrawal, amounts due are refunded within fourteen days after you notify your decision, using the original payment method unless you expressly agree to another method without fees. Store credit is not imposed. If you expressly request an early start under the statutory conditions and withdraw after work has started, only a proportionate amount for what was provided can be due. Loss of withdrawal rights after full performance requires your prior express consent and acknowledgement under the legal conditions; these agreements are not automatically collected at purchase. Outside statutory withdrawal, contact us to agree rescheduling. If the business cancels without performing the assignment, unprovided service is refunded, without affecting other statutory remedies. Performance problems or errors are reviewed with the customer without excluding legal rights. Businesses: consumers’ statutory withdrawal rights generally do not apply to online business orders. Specific protections provided by law, where applicable, remain reserved. These terms impose no automatic cancellation-penalty schedule.